Mango Credit Official Statement in Response to ABC Investigations Article (Published November 28, 2019)

At Mango Credit, we understand the concerns raised in the ABC Investigations article and wish to address the issues in a respectful and transparent manner. We extend our empathy to the individuals featured and acknowledge the difficult circumstances they have experienced.

We would, however, like to clarify several key facts and reinforce Mango Credit’s long-standing commitment to responsible lending.

Loan Terms Are Always Fully Disclosed

Mango Credit provides short-term, asset-secured business loans. Every client receives full disclosure of the loan terms, conditions, repayment obligations, and interest rates prior to entering into any agreement.

In the specific case mentioned, the borrowers received independent legal and financial advice before proceeding, as is standard practice and clearly outlined in our documentation. The loan was issued to a business entity, not under personal or consumer credit, and the borrowers were informed of all contractual obligations.

We Are Not a Consumer Lender – We Provide Business Finance

Mango Credit operates within the regulatory framework applicable to business lending, which differs from consumer lending. Business borrowers are expected to conduct due diligence, seek advice, and ensure the loan aligns with their financial goals and cash flow.

The National Credit Code does not apply to commercial loans, and this is communicated to all prospective clients.

3. Efforts Were Made to Resolve the Situation

Contrary to some claims made in the article, Mango Credit acted in good faith throughout the engagement. We extended repayment periods, accepted reduced interest rates, and invited the borrowers and their legal advisors to make formal offers to resolve the matter — none of which were pursued at the time.

We dispute the claim that the company acted without flexibility or compassion. Our correspondence shows a consistent willingness to negotiate and find a resolution, even after default occurred.

4. We Strongly Support Better Industry Standards

Mango Credit supports transparent, fair lending practices and welcomes responsible regulation that promotes better outcomes for both lenders and borrowers in the business finance sector.

We are proud of our 20+ year history serving thousands of Australian businesses with bridging finance solutions, and we continue to maintain a high standard of ethical conduct.

Final Note

We do not take stories of hardship lightly. However, public narratives often omit key facts or context. We encourage media outlets and audiences to seek a balanced view that includes the lender’s perspective, supported by documentation and legal process.

Mango Credit remains committed to supporting Australian businesses with short-term finance delivered ethically, transparently, and professionally.

For further questions or to request documentation for clarification, please contact us directly at: info@mangocredit.com.au

Mango Credit

Since 2001, we at Mango Credit have dedicated ourselves to providing Australians with urgent financial solutions, offering loans from $25K to $500K. We believe in transparency and providing just the right amount of financing you need, without any hidden surprises. At Mango Credit, our commitment is to positively impact your financial journey with quick, flexible, and straightforward real estate-backed loans.